Archive for December, 2009

The person behind that user session

Wednesday, December 16th, 2009

Recently, Greystone.Net was helping a client hospital with a business plan for its Web site. As part of the arrangement, we designed, launched and managed a web satisfaction study for them. This is something that we are doing more and more these days, as organizations seek to add customer input into their redesign efforts. My background is in research, so I am usually heavily involved with these engagements.

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A Philosophical Conundrum

Wednesday, December 9th, 2009

Long ago, in a place far away, I was in college (yes, Virginia, they had college back then). At that time I had an interesting debate with a philosophy professor in which I argued that everything is based on hedonism, since even the followers of Kant adhere to the tenets of duty because it makes them feel good. Since the professor graded the papers, I lost the debate.

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