A New Home for Benchmarking
For those of you not familiar with Greystone.Net Benchmarking, this is a service I manage that allows customers to anonymously compare performance with other hospitals on key Web areas such as Web utilization and number of FTEs. Recently, I surveyed existing Greystone.Net Benchmarking customers about how we could improve the product. In their responses, two conclusions stood out: First, make it easier to see key conclusions and results. Second, reduce the amount of time it takes for users to enter data and review reports.
With last week’s launch of a new online portal for Greystone.Net Benchmarking, I think it is fair to say that these requests have been answered. Benchmarking’s new home features a dynamic and customizable dashboard, allowing users to quickly see where they stand against national and peer group standards. We have also streamlined the data input process using automated entry from Google Analytics, added Social Media and mobile device traffic to the list of metrics that we track, and launched some greatly enhanced community features. Early feedback from our users has been extremely positive, and we are not done yet: even more features and functions are planned on the horizon.
Customers have been using Benchmarking data to help guide decisions and justify additional resources for years. I am delighted to give them some new tools to make this process easier. Whether you are familiar with the product or not, I encourage you to consider adding Benchmarking to your arsenal. We are offering new customers a free one-quarter trial. If you’d like to learn more, send me an email, and I would be happy to give you a quick demo.