<?xml version="1.0" encoding="UTF-8"?>
<rss version="2.0"
	xmlns:content="http://purl.org/rss/1.0/modules/content/"
	xmlns:wfw="http://wellformedweb.org/CommentAPI/"
	xmlns:dc="http://purl.org/dc/elements/1.1/"
	xmlns:atom="http://www.w3.org/2005/Atom"
	xmlns:sy="http://purl.org/rss/1.0/modules/syndication/"
	xmlns:slash="http://purl.org/rss/1.0/modules/slash/"
	>

<channel>
	<title>The Greystone.Net Blog &#187; Usability</title>
	<atom:link href="http://www.greystoneblog.net/category/usability/feed/" rel="self" type="application/rss+xml" />
	<link>http://www.greystoneblog.net</link>
	<description></description>
	<lastBuildDate>Mon, 23 Aug 2010 17:17:15 +0000</lastBuildDate>
	<language>en</language>
	<sy:updatePeriod>hourly</sy:updatePeriod>
	<sy:updateFrequency>1</sy:updateFrequency>
	<generator>http://wordpress.org/?v=3.0</generator>
		<item>
		<title>Health Content &#8211; Is It Filler or Is It Fundamental to Your Web Strategy?</title>
		<link>http://www.greystoneblog.net/health-content-is-it-filler-or-is-it-fundamental-to-your-web-strategy/</link>
		<comments>http://www.greystoneblog.net/health-content-is-it-filler-or-is-it-fundamental-to-your-web-strategy/#comments</comments>
		<pubDate>Wed, 12 May 2010 14:07:57 +0000</pubDate>
		<dc:creator>Laura Clemons</dc:creator>
				<category><![CDATA[Analytics]]></category>
		<category><![CDATA[Usability]]></category>
		<category><![CDATA[health content]]></category>
		<category><![CDATA[strategy]]></category>

		<guid isPermaLink="false">http://www.greystoneblog.net/?p=554</guid>
		<description><![CDATA[Health content is essential to the success of a hospital’s Web site. If a patient or user is searching for information on a particular diagnosis or treatment but are unable to find relevant information on your Web site, they will not only visit another site, but their experience may also leave a lasting negative impression [...]]]></description>
		<wfw:commentRss>http://www.greystoneblog.net/health-content-is-it-filler-or-is-it-fundamental-to-your-web-strategy/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>The person behind that user session</title>
		<link>http://www.greystoneblog.net/the-person-behind-that-user-session/</link>
		<comments>http://www.greystoneblog.net/the-person-behind-that-user-session/#comments</comments>
		<pubDate>Wed, 16 Dec 2009 15:05:25 +0000</pubDate>
		<dc:creator>Andrew Roberts</dc:creator>
				<category><![CDATA[A little fun]]></category>
		<category><![CDATA[Analytics]]></category>
		<category><![CDATA[Benchmarking]]></category>
		<category><![CDATA[Usability]]></category>

		<guid isPermaLink="false">http://www.greystoneblog.net/?p=147</guid>
		<description><![CDATA[Recently, Greystone.Net was helping a client hospital with a business plan for its Web site. As part of the arrangement, we designed, launched and managed a web satisfaction study for them. This is something that we are doing more and more these days, as organizations seek to add customer input into their redesign efforts. My [...]]]></description>
		<wfw:commentRss>http://www.greystoneblog.net/the-person-behind-that-user-session/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>&#8220;They went and made a better idiot&#8221;</title>
		<link>http://www.greystoneblog.net/they-went-and-made-a-better-idiot/</link>
		<comments>http://www.greystoneblog.net/they-went-and-made-a-better-idiot/#comments</comments>
		<pubDate>Thu, 22 Jan 2009 21:48:43 +0000</pubDate>
		<dc:creator>Rachelle Montano</dc:creator>
				<category><![CDATA[Usability]]></category>

		<guid isPermaLink="false">http://www.greystoneblog.net/?p=139</guid>
		<description><![CDATA[You’ve probably heard the old adage that as soon as you make your Web site “idiot proof” they’ll go and make a better idiot. No offense intended to any user of any Web site, but people do the most amazing things. I’m in the midst of user testing for a client, and again I’m seeing [...]]]></description>
		<wfw:commentRss>http://www.greystoneblog.net/they-went-and-made-a-better-idiot/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>What Are You Wishing For Next Year?</title>
		<link>http://www.greystoneblog.net/what-are-you-wishing-for-this-year/</link>
		<comments>http://www.greystoneblog.net/what-are-you-wishing-for-this-year/#comments</comments>
		<pubDate>Thu, 18 Dec 2008 15:03:36 +0000</pubDate>
		<dc:creator>Andrew Roberts</dc:creator>
				<category><![CDATA[Benchmarking]]></category>
		<category><![CDATA[Search Engines]]></category>
		<category><![CDATA[Social Media]]></category>
		<category><![CDATA[Usability]]></category>

		<guid isPermaLink="false">http://www.greystoneblog.net/?p=127</guid>
		<description><![CDATA[I recently helped my 3-yr old daughter prepare her wish list for Santa. What I thought would be a simple task proved to be a significant challenge, as she wanted virtually every single toy in the catalogue! I tried my best to explain to her that even though she has been very good this year, [...]]]></description>
		<wfw:commentRss>http://www.greystoneblog.net/what-are-you-wishing-for-this-year/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Search or navigation? That is the question.</title>
		<link>http://www.greystoneblog.net/search-or-navigation-that-is-the-question/</link>
		<comments>http://www.greystoneblog.net/search-or-navigation-that-is-the-question/#comments</comments>
		<pubDate>Fri, 31 Oct 2008 14:48:28 +0000</pubDate>
		<dc:creator>Rachelle Montano</dc:creator>
				<category><![CDATA[Usability]]></category>

		<guid isPermaLink="false">http://www.greystoneblog.net/?p=73</guid>
		<description><![CDATA[I was part of a presentation recently where one of the speakers made this statement: “When you go to a Web site, what do you do? You search, right?  That’s how everybody finds what they are looking for.” As I was driving to Atlanta, I was thinking about that a lot (two digressions: first, the [...]]]></description>
		<wfw:commentRss>http://www.greystoneblog.net/search-or-navigation-that-is-the-question/feed/</wfw:commentRss>
		<slash:comments>2</slash:comments>
		</item>
		<item>
		<title>Is consistency really the hobgoblin of little minds?</title>
		<link>http://www.greystoneblog.net/is-consistency-really-the-hobgoblin-of-little-minds/</link>
		<comments>http://www.greystoneblog.net/is-consistency-really-the-hobgoblin-of-little-minds/#comments</comments>
		<pubDate>Thu, 23 Oct 2008 15:02:59 +0000</pubDate>
		<dc:creator>Rachelle Montano</dc:creator>
				<category><![CDATA[Branding]]></category>
		<category><![CDATA[Usability]]></category>

		<guid isPermaLink="false">http://www.greystoneblog.net/?p=68</guid>
		<description><![CDATA[Ralph Waldo Emerson said that it was, but on the Web, I’m not so sure.  I’ve always advocated consistency in design and navigation for three reasons: 1. Usability – Users start learning about your site upon their very first visit. If each subsequent page looks and works the same, the site is just easier for them [...]]]></description>
		<wfw:commentRss>http://www.greystoneblog.net/is-consistency-really-the-hobgoblin-of-little-minds/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Is the user always right?</title>
		<link>http://www.greystoneblog.net/is-the-user-always-right/</link>
		<comments>http://www.greystoneblog.net/is-the-user-always-right/#comments</comments>
		<pubDate>Tue, 09 Sep 2008 18:22:51 +0000</pubDate>
		<dc:creator>Rachelle Montano</dc:creator>
				<category><![CDATA[Usability]]></category>

		<guid isPermaLink="false">http://www.greystoneblog.net/?p=53</guid>
		<description><![CDATA[Those of us who hold dear the notion that the user of our Web sites is king are perplexed when that user does something that doesn’t make sense. Here’s a great example: We just completed some user testing in preparation for a site redesign, and there were a number of content sections that relate directly [...]]]></description>
		<wfw:commentRss>http://www.greystoneblog.net/is-the-user-always-right/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
	</channel>
</rss>
